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Cookies Policy

Last updated: September 2024

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Types of Cookies We Use

Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical or Performance Cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Scroll horizontally to see all columns

Cookie NameProviderPurposeExpiryType
__stripe_midStripeUsed for making credit card transactions on the website. The functionality is provided by Stripe.com which sets the cookie to remember the user and enable payment processing.1 yearNecessary
__stripe_sidStripeUsed for making credit card transactions on the website. The functionality is provided by Stripe.com which sets the cookie to remember the user session.30 minutesNecessary
wf_csrfWebflowThis cookie is used to ensure the security of form submissions on the website by preventing cross-site request forgery (CSRF) attacks.SessionNecessary
_gaGoogle AnalyticsUsed to distinguish users. This cookie is installed by Google Analytics to calculate visitor, session and campaign data and track site usage for the site's analytics report.2 yearsAnalytics
_ga_*Google AnalyticsUsed by Google Analytics to store and count page views. This cookie is used to persist session state.2 yearsAnalytics
_gidGoogle AnalyticsUsed to distinguish users. Installed by Google Analytics to store information on how visitors use a website while also creating an analytics report of the website's performance.24 hoursAnalytics
_hjSessionUser_*HotjarSet when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures that behaviour in subsequent visits to the same site is attributed to the same user ID.1 yearAnalytics
_hjSession_*HotjarHolds current session data. Ensures that subsequent requests in the session window are attributed to the same session.30 minutesAnalytics
_hjAbsoluteSessionInProgressHotjarUsed to detect the first pageview session of a user. This is a True/False flag set by the cookie to indicate whether Hotjar has seen this user before.30 minutesFunctionality
_hjIncludedInPageviewSampleHotjarUsed to determine if a user is included in the data sampling defined by the site's pageview limit.2 minutesFunctionality
_gcl_auGoogle AdsUsed by Google AdSense to store and track conversions. It helps measure the efficiency of ads on websites that use Google services.3 monthsTargeting
_fbpMeta (Facebook)Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers.3 monthsTargeting

Third-Party Cookies

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies.

Third parties that may use cookies on our site include: Google and Hotjar.

To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.

Managing Cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Questions About Our Cookies?

If you have any questions about our use of cookies, please contact us at [email protected]. You can also find more information in our Privacy Policy.

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